Service

NeXT Commerce

Pioneering Sustainable and Profitable Growth in E-Commerce

Embracing the future of growth means transcending traditional e-commerce and online sales. NeXT Commerce redefines this landscape by fostering a personalized shopping experience that is both tailored and consistent across all channels. Our approach is underpinned by adaptable technology and a business model that places digitally-driven commerce at its core.

Accelerating Growth with NeXT Commerce

NeXT Commerce empowers businesses with the speed, precision, and flexibility essential for achieving sustainable and profitable growth more rapidly. Our team possesses extensive expertise across various go-to-market models—B2B, B2C, B2B2C, and D2C—enabling us to enhance omnichannel, social, live, and metaverse commerce. Together, we expand existing operations and forge new pathways, driving deeper customer engagement today while innovating for the future.

Iris Consultancies transformed our marketing strategy and digital presence. Their support increased our online engagement and strengthened our brand visibility.

Clara Sharp Chief Financial Officer

Iris Consultancies provided the insights we needed to tackle critical challenges. Their tailored solutions helped us achieve our goals faster, and we’re thrilled with the results.

Misty Palmer Chief Financial Officer

Iris Consultancies transformed our marketing strategy and digital presence. Their support increased our online engagement and strengthened our brand visibility.

Sylvester Fisher Chief Financial Officer

Working with Iris Consultancies was a game-changer. They identified key areas for improvement, resulting in more efficient processes and higher productivity across our operations.

Brad Roberson Chief Financial Officer

Iris Consultancies' approach to strategic planning has been instrumental in our growth. Their customized solutions have driven results, increasing our market share and operational efficiency.

Glenn Patton Chief Financial Officer

Our Client Services

E-Commerce Strategy

Leveraging advanced analytics and machine learning, we provide a comprehensive 360-degree view of customers and end-consumers. Our strategic framework uncovers new opportunities for sustainable growth and outlines a roadmap to quickly capture significant business value.

Digital Marketing and Customer Value Management

We design a holistic marketing approach that encompasses customer acquisition and loyalty programs, focusing on on-platform marketing, social engagement, community building, and optimizing paid media.

Customer-Centric Design and User Experience

Utilizing in-depth insights from both B2B and consumer perspectives, we chart customer journeys and segments that enable organizations to deliver a superior personalized experience, ensuring seamless transitions between online and offline channels.

Tech and Analytics Capability Development

We collaborate with clients to build the capabilities and create tailored operating models necessary for a next-generation ecosystem that includes platforms, retailers, and partnerships.

Talent Attraction, Retention, and Training

Our experts assist clients in identifying and cultivating the skills and capabilities essential for supporting NeXT Commerce initiatives. We integrate the expertise required to develop minimum viable products swiftly, facilitating a smooth transition.

Fulfillment and Operations

We enable companies to meet customer needs swiftly and accurately, implementing an end-to-end logistics strategy throughout the omnichannel operations value chain. This includes optimizing operations management systems, warehouse management systems, and transportation management systems.

Frequently Asked Questions

Find answers to common questions about NeXT Commerce—our advanced e-commerce solution designed to drive sustainable growth. Learn how our services, from strategy to fulfillment, can help your business succeed in the evolving digital landscape.

What is NeXT Commerce?

NeXT Commerce is a forward-thinking approach to e-commerce that transcends traditional online sales. It focuses on creating a personalized and consistent shopping experience across all channels, supported by adaptable technology and a business model centered on digitally-driven commerce.

How does NeXT Commerce drive growth for businesses?

NeXT Commerce enhances the speed, precision, and flexibility required for sustainable and profitable growth. By leveraging various go-to-market models—B2B, B2C, B2B2C, and D2C—we empower businesses to expand their reach and engage customers more effectively across multiple channels.

What types of businesses can benefit from NeXT Commerce?

Any business looking to enhance its e-commerce strategy can benefit from NeXT Commerce, including those in B2B, B2C, B2B2C, and D2C sectors. Our approach is adaptable and can be tailored to fit the unique needs and goals of diverse organizations.

What services are included in the NeXT Commerce offering?

Our NeXT Commerce services encompass:

E-commerce strategy development
Digital marketing and customer value management
Customer-centric design and user experience optimization
Technology and analytics capability building
Talent attraction, retention, and training
Fulfillment and operations management

How does NeXT Commerce utilize data and analytics?

We use advanced analytics and machine learning to gain a comprehensive understanding of customers and end-consumers. This data-driven approach helps us identify new opportunities for growth and informs our strategic planning.

What is the significance of customer-centric design in NeXT Commerce?

Customer-centric design is vital as it ensures that businesses deliver a seamless and personalized customer journey. By mapping customer journeys and segments, we help organizations create engaging experiences that encourage loyalty and repeat business.